This is a first for me. My new 16" fully loaded MBP should have been here over a week ago. Tracked it all the way to my local Depot and then it sits there for days. So disappointed.
Sorry to hear this. Iâve never experienced it, but this kind of thing has happened:
I wonder how long it will take Apple to re-send you the product⌠keep us posted!
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I am very sorry to hear that. Just push to get an investigation started asap. I really sorry, very disappointing.
âWe solved it! Itâs missing, just as reported!â
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So itâs obviously stolen. My mid November delivery is now the end of January. Iâm incredibly unhappy.
So sorry about that. Not a nice experience for sure. At least itâs figured out and you are not in the limbo any more.
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The saga continues. I noticed that they were waiting for me to return my laptop for replacement. During an online chat last night, I found out that they had accidentally classified the laptop as damaged rather than lost/stolen. Meanwhile I never heard a peep from UPS as to what happened to it. My old laptop is hanging on by a strand! First world problems, but stillâŚ
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Iâve seen crazier. About half a year ago the post office sent me one of those âsorry your mail was damagedâ bags with a small package in it. The package had been completely destroyed (presumably by their equipment), and the item inside the package was gone. But they felt like they needed to deliver it.
And a couple months later I got a âsorry your mail was damagedâ bag with ANOTHER âsorry your mail was damagedâ bag inside.
Problem solved, IâŚguess? 
Well, if itâs been bouncing from place to place with UPS for this long âdamagedâ probably isnât that crazy of an assumption. 
All kidding aside, I really hope you get your replacement sorted out soon!
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