Anyone have call answer service or virtual assistant service recommendations?

1

Hi Folks,
Hope everyone is well. Do any of you have a virtual assistant service or call answering service that you recommend ?

Many thanks in advance

Best,

Jeremy

2

My typical recommendation is Ruby. I think you can find cheaper starting plans than theirs if your volume is low, though.

3

Thanks. Do you personally use Ruby, and do you have any feedback ?.

4

I used to use them. They’re going to try to keep calls brief so they can write you a summary so you can quickly act on the message or delegate it. If you have low enough volume that the longer calls won’t push your minutes/month up too high, and answer a lot of the same questions, you can train them to answer FAQs. Since I used it, my understanding is they’ve developed a pretty good iOS app.

All are onshore, but you should still expect a complaint or two from people who can tell they aren’t your employee. Still better than letting the type of person who would complain hit voicemail.

5

Thank you for the update

6

No problem. I should clarify I stopped using them because I changed what I was doing for work. I don’t need to use any call service now.