Apple Genius Appointment

Apple no longer needs your password for your User account for any hardware repairs.

Apple runs diagnostics via NetBoot to ensure the repair is successful.

You should always have a backup of your data and if you have any concern about someone snooping around your files during a repair, then create another User (Admin) account and delete yours.

The only time Apple will ask for your password is when they are performing a data migration or trying to fix a software issue. We don’t have the time nor the inclination to look at your files in the first place. Has it happened before??? Yes… and those Genius staff were fired. I always explain to my customers that their info isn’t worth losing my job over.

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