I am in the hard science/engineering disciplines. I work mostly with PDF resources as the source references. I merge the citation information into publications using LaTeX. I have three reference management apps.
- Mendeley - I need to share citation resources with my team (who use Windows). Nothing yet beats it for doing just this one task. As an early adopter many years (decades???) ago, I have a higher storage limit and can make a few more groups than your standard member now-a-days.
- ReadCube/Papers - Papers3 worked very well for my local needs. The new ReadCube/Papers version, while currently having fewer features than Papers3, still functions nicely for some of my local needs.
- Bookends - I have a huge library of references over a few decades. More recently, I need something that networks in smaller chunks with my iPad. Bookends allows me to split my resources across libraries.
If I had no need to share with anyone else, I would likely dump Mendeley. FWIW, Mendeley has a new app in development that promises to focus back on the core vision of a reference manager (dropping those tools that give it a scientific warehouse + social media board feel). The new version will be opt-in for local (rather than opt-in for cloud storage). Given my (old-fashion perhaps) strong desire to remain local with my resources and only share when needed, this will be another reason I would move away from Mendeley.
If I had not already built a relationship with Papers3 (and did not thereby get a good discount on the upgrade to the new version), I would probably not continue with ReadCube/Papers. Its earlier invocations left me with the strong impression that it is does well in the medical fields (e.g. PubMed is its strong connection) and does poorly in the hard sciences. I defer that someone in the humanities/social sciences/business disciplines could speak to its utility in those fields. I hold on to Papers because it has a nicely done UI. It has probably the most intuitive, smoothly operating UI of the three apps that I am using. I would in fact go so far as to say that I enjoyed working in Papers3. Period. So I hope the experience my carry over as the new ReadCube/Papers app is developed.
If I did not have such a love/hate relationship with Bookends, I would drop Papers. I might make a rather vaguely-referenced and not intentionally crude to be cruel analogy about my experience using Bookends. If Bookends were a bathroom facility, to flush the toilet properly, you would have to face south, hold the light switch on, and recite the Lord’s prayer in Polish. But gosh, you can flush that toilet going clockwise or counter-clockwise or even straight down if you can create the right sequence of template codes (or AppleScript commands) in advance.
(Sorry but … I just came off an arduous weekend with Bookends and … Ask me to relate the story should we someday be chatting over a good Port in a gemütliche Kneipe in Berlin).
What is to love about Bookends? It is probably among the most powerful, feature-rich app for managing references. It is mac-Centric (when this matters as it does here). It has a very nicely done companion app on the iPad. You can split off your resources into individual libraries. It supposedly plays well with other “information management” apps on the macOS (DevonThink among the top, PDFExpert as well). It has one core team of two people who are passionate about the app (if not perhaps also a bit insistent about what I posit are its frustrating idiosyncracies). It beats Mendeley and Papers hands down in all of these positive regards, and it is these positive features that keep me returning to Bookends even as I struggle with using it.
I cannot speak for or against Zotero. I tried it many years (decades) ago. I was less enthused about its ability to handle PDF resources. Perhaps that has improved.
I also tried JabRef, primarily to find a tool that I could recommend to my team on Windows without the stigma of saying “Here is one to try … BUT I have never used it”.
On a closing positive side note, in the process of preparing a citation list this weekend in Bookends, I pulled up Obsidian in a split view. I made a great step forward even as an old dog learning a new trick about compiling a documented journal of my activities. While I was compiling references in Bookends, I was tracking the steps in Obsidian. I have yet to figure out how to drag+drop citations from Bookends in a way that makes them as hyperlinks rather than snap-shot references (I was probably not holding the light switch with the correct hand on this one). But, should drag+drop from Bookends to Obsidian be possible in a way that keeps a hyperlink reference, I will have a step forward in my own further exploration of Zettelkasten.
In summary, you won’t likely find a “best” by asking here or elsewhere. You will instead find a best by exploring a bit on the good ones that exist (and avoiding the over-priced ones aka EndNote). You seem to be off to a good start with Zotero and Bookends.
Hope this gives you some useful thoughts.
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JJW