I am trying to log in to my daughters Apple ID to set up Apple Music on her new HomePod mini but can’t remember the password or security questions. It’s been years since we’ve used it. Now I basically have a dead account on my family sharing plan with 5 members in my family. I’m pretty sure I’m SOL until I remember those password or security questions. She has 7 years until she’s 13 so I can’t remove it. Why does apple put that restriction on child accounts?
Any ideas? Apple support was unable to do anything. They said I would need her to be logged in to any her previous Apple device with proof of purchase of that device before they could do an activation unlock, or something like that.