Dad unable to text from his phone with iOS 13 update?

Hi so my dad and I both have iPhone 8’s. The new iOS for me has been great. For him he’s experiencing an issue with texting. It’s bringing up the send with effect option instead of allowing him to send the text. What gives?

I think that instead of tapping send, he long-pressed it. More info here:

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Good ideas to you and @bowline. I honestly thought it was because my dad has larger fingers. This seems to not be the case as I was unable to send out the text too.