Day One Frustrations

I have to say the team at Day One has been really helpful. I have been sending them screenshots, issues, on a regular basis for the last 5 days. A lot of has to do with the issues I face in syncing on Mac or iPad or iPhone. Some issues I had seem to be dependent on which device I start on. I have less issues when doing everything on the Mac (versus iOS). They escalated a few issues to their engineering team to see why some things were taking place. For all the complaining I did initially, I was happy to see that the customer support didn’t just “drop me” to the side. I am still continuing with Day One for the time being, I spent time looking at other apps but I wasn’t content with the experience. However, this all lead to some questions and exploration for myself. I was attempting to add a video (little bit larger than required), and I thought to myself. I can just add the iCloud link instead. Then…the inevitable happened.

  • Do you add the iCloud link for that large video? for all videos?
  • Do you add the video file link that goes to the Synology?

My journaling was for me, but now I also think of my family accessing it in the future. (I reached out to Day One and they mentioned they plan on having ‘shared journals’ as a feature in 2021). I think this might be a separate topic post. We have discussed leaving passwords for family members, but what about accessing journals. How many of us have family members who would have no idea how to access or what to do on a NAS for example.

Which brings back that age old question, journal on a specific app? or find something more open and general, but then you lose in features.