DEVONthink ‚ should I buy it?

[OogieM]

@rms

That is exactly why I do test restores of these zip archives and all other backups approx once a quarter. cannot recall when a backup tested flawed. knock on wood.

Unless you test you’re entire backup, all files, the chances of identifying an error will vary depending on how many items you have in your DT database and whether you happened to pick one that was corrupted to try to recover. In my case I had many thousands of individual items.The issue is that they LOOKED fine. Valid file names, showed up in my DT folders as I expected.

@DEVONtech_Jim

Especially if you’re a heavy user of DEVONthink, we suggest a weekly or bi-weekly check with File > Verify & Repair on each database, just to make sure they’re doing well. You obviously can do it more often, if you’d like.

My DT databases all passed the verify and repair database and optimize database procetures that DT recommends. I was doing the verify and repair weekly, the optimize monthly and the rebuild quarterly all per DT support suggestions. But it STILL failed me. That procedure is NOT enough to actually catch the bug in time to recover lost files.

@Jezmund_Berserker

Instead, the result was frustration and continuous insults thrown my way by the DT “support community.”

That was my experience too. For months I was told that the fault was mine that I was clearly not seeing what I knew I was seeing and I got tired of shouting at the wall only to be ignored. It was only AFTER another frustrated user developed a procedure to locate the corrupted files and others started reporting the issue that DT regular support actually considered that we might be seeing a real problem. And the response was just a way to check for it not a real fix and it’s NOT just do a regular Verify and Repair.