This has been a long-running problem that I had long since given up on, but has flared up again recently so I was hoping someone might have information to help.
For the longest time, my family has had issues with their iOS devices losing internet connectivity, even though their connection to our wifi is still strong. It never happens on my Mac, or any of our internet-connected devices (Echos, Ring, Apple TV, Rokus, etc.). Only the iPhones and iPads. It even didn’t happen on any of my Android phones (until I finally switched over about three years ago).
For years we had the Google Wifi 3-puck mesh system, and thinking that it might possibly be a Google vs. Apple thing, I replaced the Google wifi with an Orbi RBR50 router mesh system (with 2 RBS50 satellites). No difference. About once a week, or even more frequently, you will just get stuck with no connectivity, even though the wifi is still connected.
The fix? Generally turning wifi off, waiting a second or two, and then turning wifi back on will get things connected and running again. My kids basically just turn off wifi on their devices and stay connected via LTE (because our LTE connection is pretty good and we have unlimited data).
I, of course, can get frustrated by this, and want to fix it. Doesn’t seem to be any reason for it to happen, but it does.
The only possible idea/clue I have, is that in one my previous failed fix attempts, I thought I saw something about iOS devices having trouble with mesh systems that broadcast a single SSID (even though in reality the mesh system shuttles devices back and forth between the 5 GHz and 2.4 GHz bands). I think I have read that iOS devices sometimes don’t always handle this switching back and forth between bands very well. But, at one point I split the SSIDs into two separate ones, and it seemed like I still had trouble even only being connected to the 5GHz-only SSID.
Anyone on here ever heard of anything like this? Am I the only one that experiences this at home? Another problem is this is that classic dilemma where Orbi… will say it’s an Apple thing and Apple will say to call Orbi (Netgear)…
Would love to hear ideas/suggestions/known issues…