GoodNotes 6 - new version, new payment models

Well, it did work for me (which does not help you). :blush: I got a discounted price. Apart from that, the actual price was shown before I did tap on the order button (or whatever it is called). I have no idea when it does work and when not. It is sad that developers constantly get the blame when part of it is Appleā€™s fault - and neither the developers nor the customers can improve anything to make it a better experience. Apple does not give the developers a useful upgrade and update routine. They see the solution to every problem in subscriptions. And ā€¦ many customers do not like it. So, what to do, if you want to launch an upgrade, notifying all customers, offering both a subscription and a one-time-purchase, enabling existing customers to keep using the old version (ā€œlifetimeā€). Well, you have to be creative. This developer did. And gets the blame anyway. :man_shrugging:

I do not mean this with any bad intent in your direction, I get the frustration. I just do not see how they could have done it better under the circumstances Apple controls.

I tried the new version and decided to stick with V5. But now Iā€™m stuck with the update notice in my App Store available updates! So now I canā€™tā€™ update allā€™ without upgrading to GN V6.
PITAā€¦

What I did was choose the update to version six in the Apple store and once that version installs, it contains a place to select revert to version five. If of course you can find that. Worked for me other than the about screen is currently showing that I have version 6.01 though I donā€™t.

Thatā€™s how I did it as well but I donā€™t want to have to revert every time I ā€˜update allā€™

I donā€™t know how the Apple Store works, and I mostly think the developer has been fair with regards to pricing.

I do think though that as the next few comments in this thread after yours show, the actual update and mechanics have been implemented badly. When we upgraded from 4 to 5, both apps were in the Apple Store if I recall correctly, it was not forced on customers. This is what shouldā€™ve happened this time, and Iā€™m not convinced that Apple prevents developers from doing that?

Whilst I donā€™t doubt that releasing the app as a new app penalises smaller developers, who lose the accumulated ranking from the previous version in the App Store, I think an app as ā€œbigā€ as GoodNotes couldā€™ve absorbed that. Forcing customers into an update and new pricing they may not want is bad practice. (Yes you can revert back, but that shouldnā€™t be the default mechanism by which you keep the app youā€™ve already paid for.)

And incidentally, having just done the update on my phone, itā€™s not even clear in the update notes that this is a new version! The first line of the update notes reads ā€œVarious improvements and bug fixesā€. Only those that click ā€œmoreā€ will even learn that theyā€™re downloading a new version, and how many people do that. I wouldnā€™t have done if I wasnā€™t specifically interested in how Iā€™d not noticed the new app downloading to my iPad. (Bad luck if you have automatic updates switched on!)

Itā€™s also quite misleading to the consumer to push the new version through on the current app listing in the store, given that most reviews refer to GoodNotes 5, not GoodNotes 6, and their own marketing imagery in the App Store (ā€œAppleā€™s iPad app of the year 2022ā€ in the UK store) do not refer to the app they are now selling.

Yes. Try to see if you can remove the App. Then try to install the old version from your Purchase History.
Do not upgrade ever :slight_smile:

After all that i hit upgrade-doh!!
No option to downgrade under settings. Deleted the app, then went to reinstall V5. Guess what? V5 doesnā€™t appear in my purchased app list. Good times. Submitted a support request. Stay tuned

True. If GoodNotes is piggy backing on the GN5 and pushing updates to GN6, then Lifetime of GN5 should be valid as its various updates.

GoodNotes is double dipping here. GoodNotes wants the customer base of GN5, the App Reviews of GN5, The App of Year 2022 based on GN5 and still push the upgrade as a New App GN6 stealing the Family Sharing Feature away. The discounts to the existing GN5 is an updated push after GoodNotes got lashed out in the UK store. Thats when GoodNotes proposed to obtain refunds to those who were not offered. (Especially the ones who tried and upgraded on Day 1) knowing that Apple Store would not allow refunds and GoodNotes can solely blame Apple Store and still look good that GoodNotes is providing discounts.

What ever GoodNotes just left a bad taste.

1 Like

In the App Store if t GoodNotes pulled GN5 and replaced it with GN6 then GoodNotes should honor the GN5 lifetime users.

It was not launched as a whole new app

1 Like

Just FYI GoodNotes isnā€™t developed by a single developer or a ā€œheā€. The company employs over 140 staff.

:slight_smile: My bad. Corrected
20 Characters

I was happy to pay the upgrade to V6. I will do the same for my daughter as we both use it extensively. I get a lot of value out of the application and wanted to pay towards ongoing development.

3 Likes

not to worry. I can find another way to spend $3500 :grinning:

1 Like

donā€™t blame GoodNotes. the AppStore created this arena. Just deny them your money. I support so few iOS devs now that I do not mind paying GoodNotes as I use it a lot. I am always looking for reasons to delete iOS apps.