Mapping workflows and customer journeys

Software
1

I’m helping clients design workflows for their email campaigns. The end result will besomething like this:

unnamed
unnamed704×1201 55.5 KB

What tools would you recommend using to achieve this?

1 Like
2

If it’s literally just the graphics, OmniGraffle is unparalleled for precise, flexible, powerful visualization design.

1 Like
3

I use LucidChart when I’m doing projects like this. I “pretty it up” sometimes, but not often.

CleanShot 2022-05-02 at 09.01.52@2x
CleanShot 2022-05-02 at 09.01.52@2x1268×1592 206 KB

4

Here’s another free option:

You can use the site or download it as a local app. I acutally heard about it in the MPU episode with Allison Sheridan, and it seems pretty slick.

5

Miro.com is not bad for this kind of thing.

1 Like
6

@geoffaire ++

I’m a big Miro fan for something this low LOE

1 Like
7

Me too.

Miro is wonderfully useful and surprisingly easy to lose.

8

Thank for the Miro tips, everyone. I started using it today and it’s great.

1 Like