Here’s a cautionary tale with a happy ending. My wife’s iPhone has been getting disgusting and offensive spam texts for ages. I’ve done everything I could think of to block them and filter them. Not only were they showing up in Messages, they would show up on the lock screen. So she had to turn off Notifications for Messages, but then she wouldn’t get any of her messages from anyone.
I tried installing Malwarebytes, which promises to filter SMS spam, but it was doing nothing. It turns out the problem is that it’s not really coming from SMS, but they’re originating as emails being sent to her phone number, which is a huge loophole.
The solution for AT&T customers is to call their customer service number, ask for “Advanced Technical Support,” and tell them to turn off the Email-to-SMS gateway for the number. (Verizon, meanwhile, has a switch you can flip on their web site.)
I know it’s not primarily Apple’s problem, but they could have made this less of a problem by (a) providing more granular notifications control by letting us have VIP-only notifications or notifications only from people in Contacts and/or (b) providing some kind of spam filtering. Both of these are features of Mail and have been for ages.
I like all the whizbang features we keep getting in Messages, but I’d like some practical functionality like this as well. Messages is one of the marquee features of iOS and I would think this sort of thing would be a basic function.