As I mentioned on Twitter, I had a little incident involving slipping on ice while carrying my iPad.
Fortunately the iPad is still covered by AppleCare.
Yesterday I called AppleCare around 1:30 p.m. and talked with them for about 20 minutes. They arranged to ship me a replacement iPad and then I’ll send the broken one back.
The AppleCare rep told me to expect it within 3-5 business days.
Today at 12:45 p.m. FedEx delivered my replacement iPad Pro.
24 hours after calling AppleCare, my iPad Pro is nearly restored from iCloud backup.
Not bad for $50.
(Well… $50 on top of the price of AppleCare, admittedly.)
I just had mine pay off for my 2017 MBP—it mysteriously fell (children) and the screen hit something and cracked. They entered it as a laminate issue so I wouldn’t have to pay the $99.
I’m half surprised I haven’t brought the 2018 IPP in yet; I’ve been hard on it for what it costs.
Thanks this was pretty useful as I have a cracked and bent ipad (don’t ask!) that’s covered under Applecare+ but I am currently out of the US and want to see how I can do this without visiting an Apple Store.
