After reading all this I think I will stay on 5 for awhile. I do have a lifetime license.
I emailed support and asked them what the import process is. The response:
If you install Arq 6 it will show you an Import button at the top. You can click to learn about the import options.
Not helpful.
Not at all. Besides, there wasnāt any feedback on the progress. Leaving the user completely in the dark on whatās happening.
This afternoon I fiddled a bit more and managed to block the application. Couldnāt add or change anything. The only solution I found was to uninstall and re-install Arq. After that I could continue.
After changing some settings the whole UI turned into a complete mess. Text was all over the place. Wondering what the developer was thinking when he released this version. Also wondering why he didnāt decide to remove this version from his website. He got flooded by support mail (his words). Which may be a sign something might be a tiny bit wrongā¦
I see there have been daily updates for the past couple of days. Has anyone been brave enough to try the latest version? https://www.arqbackup.com/download/arqbackup/arq6_release_notes.html
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OMG! This looks so bad! Several updates per day. How extremely unprofessional. Especially if you consider this is a $50 application.
What the heck was the developer thinking when he released this new version? I can only think heās in total panic right now.
No, I didnāt try the upgrades. Mainly because I didnāt know about them. With version 6 it also seems the auto-update functionality vanished. Just checked to be sure, and itās indeed no longer there. Talking about an upgradeā¦
The problem is that I really like Arqās functionality. Arq up to version 5 that is.
To me it seems the best thing the developer can do right now is roll back to version 5. Just refund all the version 6 customers and come up with something better than this.
However, that scenario might also mean heāll be out of business very soon.
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Itās sad. Arq for me has been a rock-solid reliable app with excellent, responsive support for years. I hope it hasnāt all suddenly fallen to pieces. As long as v5 keeps chugging along with my backups to B2, Iāll just sit back and hope for the best.
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When I checked this morning there was only a single (initial) release, for both macOS & Windowsā¦
They still only list the initial release when I check the websiteā¦
However, the hashes of the downloaded Windows MSI installer are indeed different.
No improvement though:
Iāve been banging on v6 for a couple of days and havenāt had any major problems. In my case Iām backing up my home directory and 2 external SSDs to B2. CPU Utilization of ArqHelper (GPU) & (Rendener) combined is running around 10% (i3)
It is definitely different from the previous versions, but Iāve found all the settings I used in v5. My upload speed on Comcast is a blazing 2.5MB and Iāve added about 25GB of files since the upgrade so that will take several more hours to complete. Once it is complete I plan to download another test restore then leave it alone for a few days.
At this point Iām not worried about being able to backup & restore files, but it does have a few rough edges that needs attention.
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This surely doesnāt look goodā¦
Anyone else having to retype encryption password all the time for the backup locations?
Yes. So far PW has been required for every edit I have made.
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Thanks for confirming that. I am on my way back to Arq 5. Luckily, I had redundant backups and not all of them got converted.
Arq 6 looks like it was made in electron. Arq 5 looks like a native mac app. Is this correct?
The version number is already bumped to 6.1.3, but unfortunately none of my problems is solved yet.
(which means I still canāt make any backup since the release of Arq v6)
Anyone having better luck with the recent updates?
Where can I find logs? (If any?) And are these human readable? (asking for both macOS & Windows)
Yes; thatās a correct observation.
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I have been able to successfully backup to S3 using Arq 6.0.222 and 6.1.0. But only after starting completely from scratch. Converting or otherwise using my existing Arq 5 backups seemed impossible.
Iām considering doing that on one machine, but I would like to know how many GB I would have to upload again, if I do.
Where can I check the size of a backup?
(Canāt find that in v6)
As strange as it may sound, Iām a bit worried by the high frequency of the updates. It can only mean one thing: they are released without any (proper) testing. I understand the developer wants to fix major issues, but this release policy could be even more harmful than the initial Arq 6 release.