Auto shop’s email workflow


#1

There has to be a story behind this!

I imagine, the shop owner does not like/use computers and someone at the shop prints relevant email messages; then the owner types a reply on their typewriter, etc.

It would add a nice amount of time to ponder the answers…


#2

I would throw in an assistant in that hypothetical workflow. The assistant probably does the typing, the owner dictating to the assistant.


#3

Perhaps as an improvement to this workflow, they could FAX it back to your wife instead of emailing it. :slight_smile:


#4

Sounds like a courier is out of a job.