I’ve been using TurboTax for years but it seems to get worse each year. One year it replaced the name of everyone in my contacts with the word Bitz. Luckily I had a backup. Turbotax also can’t access the keychain for passwords, credit card numbers, etc etc etc.
In various ratings TurboTax always comes out on top. However I use H&R Block software. It’s occasionally cumbersome if you have something that is tricky, however I’ve used it for years and have never been audited, so it must be doing something right.
I don’t like Intuit (the company) so avoid them as much as possible. On a slightly different subject, Quicken for Mac has improved greatly and continues to improve, thanks to Intuit spinning them off as a separate company.
I have used the download and install version of TurboTax for decades. My brother likes the online version of same. I’ve never been fond of TurboTax but I dislike doing my taxes under the best of circumstances, which probably colors my feelings.
I don’t think there are any good individual tax prep options that store data locally, run on macOS and are reasonably priced. I recommend FreeTaxUSA unless you need to report tricky partnership income or you’re an expat. They store your tax data securely and don’t sell/license it.