Hi all, I am hopeful that wonderful group of people here can save me some Google search time and point me in the right direction. My wife and I own a small business and we both work on MBP, she got her MBP M1 Pro set up last week and loves the speed over her prior MBP 2018.
We use our MBPs with a dock and dual monitors on our desktops. We both have Logitech MX Keys BT Keyboards and mine is flawless. She has a problem with Bluetooth. I can’t figure out if it is interference or what. Whenever she unplugs and takes her laptop downstairs from our office above our garage and then comes back to the office and plugs back in, her keyboard will not connect. But what is even stranger is neither will her Apple Magic Mouse. I do the same thing, as we often take our laptops down to our dining room when we need to meet or work on a project together, or at night. When I return to my desk, I plug back in to the dock and my Logitech MX Keys keyboard connects and my trackpad connects and I am off and running. Neither her mouse or keyboard will connect. I have to toggle BT on and off, and this morning I even had to remove BOTH devices and add them back in to get them to connect. This is not workable. She is about to push me down the stairs because I recommended the Logitech keyboard to her based of my experience when her prior keyboard died a couple months ago.
I am thinking it is some kind of interference, but there are no spinning drives or even SSD’s in the area of her laptop between her keyboard and laptop. Is there an issue with BT on M1 Pro MBP’s? I need to get this figured out or get her a new keyboard because it is incredibly frustrating for her to not be able to sit down and just get back to work. She is a semi-nerd (she actually has attended Macstock’s with me and loves it) but needs/wants her hardware to “just work”.
Any ideas or suggestions of what I can try would be great.