I’ve been having a problem that is so bizarre I can’t figure it out, and so far Apple support has been unable to figure it out. I recently made a big move from Google to Apple for email and calendar. But something doesn’t work right.
When someone uses Google Calendar to send a meeting invitation to my email address, the invitation does not appear in my Calendar’s Inbox. I do get an email invitation in my Mail Inbox, but not the Calendar Inbox. Because of this, I am not able to accept or decline the invitation correctly. This behavior happens with the Calendar app on macOS, iOS, iPadOS, and on iCloud.com. So it doesn’t seem to be an individual device problem, but some global configuration. That’s why I assume it has something to do with iCloud.
I see the same thing regardless of whether the invitation is sent to my personal email (which is hosted by the same web hosting company that hosts my personal website) or to my icloud.com email address.
Now the weird thing is that I can use Apple Calendar to invite someone on Google Calendar to an event, and when they accept the invitation, I do get notified that they accepted in the Calendar Inbox. So I know that Calendar Inbox is able to receive and process inbound calendar related messages. It just won’t do so with the initial meeting request.
Any suggestions or ideas?
(I spent about an hour and a half on the phone with two different Apple support techs about this. The first had me to all the obvious stuff, then escalated me to her “supervisor” who also couldn’t figure it out. He escalated the issue to “engineering” and said he’d get back to me in a day or two. That was two weeks ago.)