I’m setting up a new M3 Max MacBook Pro. I installed Keyboard Maestro. It loaded fine. When I select Preferences > Sync Macros > Open Existing …, I get a message that says, “This Will Replace All Your Macros.” I click on Replace All Macros, and then nothing happens. KM hangs with the spinning beachball. In a few minutes, it stops but without giving me the option to choose a sync file.
I tried reinstalling macOS, but that didn’t help. Also, every file dialog in KM seems to be affected, including all the file import and export options. I can’t use any of them.
How can I fix this? I’ve tried rebooting and uninstalling and reinstalling KM.
This is what I’m showing on my Activity Monitor:
I’m running KM 11.0.1 on macOS 14.1.1. on a brand new M3 Max MacBook Pro.
I recently installed Keyboard Maestro on my new MacBook Pro (M3 Max), and everything (including the sync) worked as expected. In my case, I keep the sync files in Dropbox.
If you haven’t already, I recommend sending a support email to the developer. While you’re waiting, you could also post on the Keyboard Maestro Forum.
I hope this helps!
Terrific. I’ve done both. My sync file is in iCloud, but I can’t even get the dialog box to open. It’s encouraging to know it’s working for someone!
Could the issue be iCloud not syncing and confusing Keyboard Maestro?
iCloud is synching. The file exists on my new computer. However, I can’t get KM to display an Open Dialogue box so I can pick it.
Also, I tried re-booting into safe mode. That didn’t work either.
Okay, I fugured itr out—sort of. Apparently, there’s some kind of software conflict. I created a new user account, loaded KM first, and it worked fine. IfI had to guess, I think it’s likely a conflict with Google Drive. We’ll see.
After I set up a new user account, everything worked fine, even after installing Google Drive. I’m not exactly sure what happened, but I think the lesson for me is to install Keyboard Maestro first on a clean install.