I recall when subscriptions were becoming more standard the promise all the companies tossed out was “this allows for continual improvements and updates without waiting for a new version release.” Sounded great in theory.
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Well, it’s absolutely true. It allows for that. It doesn’t guarantee anything though. It’s kind of like that line that keeps getting trotted out about open source software, claiming that it’s more secure because it has thousands of people looking at the code. It’s possible in theory, but it’s not true a large percentage of the time.
I think the difference is that Adobe was constantly doing updates anyway. If you look at the timeline for the Creative Suite line of Adobe products (Adobe Creative Suite - Wikipedia), they were releasing versions every year or two right up until they switched to the subscription model. Now they’re just incrementally releasing features instead of bundling them into demarcated major versions.
Adobe also managed to provide a better method of entry for their software suite. CS6 Master Collection was $2600. So if you wanted to use multiple apps in CS6, you either had to plunk down $2600 or pirate it until you could get the money together. I would bet that the amount of piracy of their software also went down at least somewhat, which means they picked up money that was being left on the table.
Now you can get all the Adobe apps for $90/month (if you bill monthly), $60/month (if you commit to a year), or $55/month (if you pay for a year up-front). That’s a break-even point of about 2.5 years (monthly) to 4 years (yearly, either option) vs. the up-front pricing from CS6, which makes it a pretty good deal.
In other words, Adobe managed to maintain value and massively reduce barrier to entry.
Contrast that to some other apps that go from a perpetual license at $30 with 2-3 year release timeframes to a $60/year subscription. Those software houses aren’t used to the rolling release schedule, and they’re likely not massively increasing their dev staff - they’re just reacting to the fact that their current devs can’t make ends meet without more money.
I don’t begrudge anybody the ability to make a living. I just wish the companies in that position would say that outright rather than trotting out the “continuous improvement” line. I can sympathize with “we got the pricing wrong,” or “costs for everything are going up - so our software has to as well.” Either is massively better than vague promises that are unlikely to be kept.