When my wife and I try to FaceTime each other there connection never goes through. I am with T-Mobile, not on any betas, and both have iPhone 15s.
When I use my iPad mini to make three FaceTime call it goes through with no problem.
What could the problem be?
A wild guess on my part, but the phones are using cellular, the mini WiFi?
No, the mini is cellular too.
In Facetime Settings for both of you …
- enabled Apple ID on
- “You can be reached for Face Time at” checked on correctly for the phones and emails you wish take incoming calls from
- neither of you have the other on the blocked call list
All the settings are correct.
Then my hunch is that it is the network connection or lack of a connection. How to debug a mystery to me. Start with trying a “ping” between machines, any VPNs in the way, DNS not working on one or both.
Try doing a FaceTime with someone else?
I have never had to debug FaceTime and I use it all the time, with people around the world. So I have no more thoughts other than the hunch that the issue is not FaceTime.
I suspect the phones will work with the next iOS update from Apple.