I frequently have to remote-in to the media room at church where I’m in charge of all the techy stuff. Up until now, I’ve been relying on our network consultant service’s installed “RemotePC” which is garbage - well it has been for me. Frequent dropouts, freeze ups, disconnects and latency you could time with a calendar. This is going mac to mac with excellent connection speeds on both ends. But I soldiered on through it because that’s the way it was. So I finally got fed up with it and installed Splashtop, which came with a 7 day trial period, and a $5/month subscription after that. I’d much rather have a one time payment, and our needs are quite limited (remote in to build slides in ProPresenter7, and clean up the mess other users make). I see other enterprise-oriented apps, but they seem unnecessary for our limited needs. Jump Desktop was another recommendation, but it’s not exactly clear what their payment model is.
The payment model for jump desktop is one-time payment on the Mac and separately on an iOS device.
This is the right answer.
Jump Desktop, hands down.
Jump Desktop, when used in their own protocol mode, does remote audio.
Very few, if any, other remote desktop packages support remote audio without klunky drivers being installed or just not supported at all.
I’ve actually done light video editing remotely and even streamed media remotely with audio playing.
Not ideal, but in a pinch, impressive that you can do so.
I also like that JumpDesktop works very well from iPad to Mac, and they have free remote app for Windows so I can remote into Windows PC or server from a Mac using Remote Desktop or native Windows RDP protocol.
If you have mixed environment, JumpDesktop gives you one tool that works across everything fairly well and with a one-time price, no subscriptions.
Yes, another vote for Jump Desktop for this use case.
Just make sure you DO NOT run it over Windows Remote Desktop Protocol (RDP), as it is one of Microsoft’s least secure services EVER. It has been the cause of countless zero day attacks, and given their track record, Microsoft do not deserve your trust in RDP.
For context, the RDP protocol is disabled across most large enterprises running Windows because hackers love it.
And just about every other remote access tool wants $40 a month. Jump Desktop is the only way I can provide remote support to my clients at a price I can afford.
A few years ago, before TeamViewer kicked me off, I repaired somebody’s computer in the Philippines.
Good point.
When I used RDP frequently in the past, it was locally over a closed data center network.
Now I only use RDP rarely and only over a VPN or Tailscale.
Well as long as the performance is there, Jump wins on price. I’m using it right now and the latency is very good. As long as it doesn’t start dropping out, this seems the best choice for us.
I use JD at least once a week, sometimes every day as my full time job as a video editor. I’ve cut dozens of videos over the past ~2-3 years using JD. Yes, the connection sometimes gets a little laggy, and I sometimes need to send myself the final export to review locally, but for accessing terabytes of media, it is the quickest, most reliable option right now. And yes, JD handling the audio is amazing too.
Hardwired connection at both ends probably helps my case a bit too.