I bought a Scansnap ix500 many moons ago (12,000 pages) at @MacSparky 's behest, err, suggestion. It has been a great performer, with the exception of occasionally needing to be reinstalled. Every so often, the wireless connection feature just stops working for no apparent reason. This merely requires a reconnection via USB, and running through the wireless setup to remedy the connection issue.
Well, I can’t get it to connect anymore via wifi. I’ve tried the obvious: power downs, reboots, changing wireless networks, delete and reinstall - including “successful” connection via the Scansnap Home app. But unlike the many times I’ve done this before, the moment I unplug the USB cable, I get the “disconnected” error message on the scan screen:
I’m trying to troubleshoot and have been unable to determine the cause, including whether or not there is a hardware problem. All other wifi devices work fine, there has been no recent changes to hardware or software, all firmware and software is up to date, it worked yesterday, yadda yadda.