Help with removing a ghost iMac from Find my iPhone

#1

Hello everyone, I hope to find some help with an old Mac showing up on „Find my iPhone“.

On my old iMac the graphics card died a couple of years ago, so I did not have a chance to remove it from „Find my iPhone“ back then. I removed the hard drive and sold the iMac on eBay. Now, when I look on „Find my iPhone“ I can see an old Mac on my devices list. I have to assume that this is the old iMac I sold a couple of years ago.

When I click on it, I do only have the options to lock it, play a sound or remotely wipe it. I do not see the option to remove it from my account. I also do not just want to wipe the new owners Mac completely.

Does anyone have an idea how to get rid of the device on „Find my iPhone“?

#2

Log into appleid.apple.com and you should be able to remove it from your account :slight_smile:

2 Likes
#3

For the first three months that I owned my HomePod I had ghost iPhones, even though only one is connected to my Apple ID: every time I misplace my iPhone I try to ask my HomePod where it is in order to trigger the ‘here I am’ ping, HomePod always told me it couldn’t because it didn’t know which iPhone I was referring to, then suggested I log into my AppleID page.

At some point Apple fixed that bug, because HomePod will now correctly ping my device.

#4

Thanks for the help.
I logged into my account via appleid.apple.com, but the device was not listed there. Then I checked back on „Find my iPhone“ and it was still listed there. This time it was offline and I could select the option to remove it from my account. Strange, but I hope the problem is fixed now.