Homepods stop playing after a few seconds

If I tell Siri to play ‘Flashlight by Parliament’, or anything else, the music starts and play for about 5 seconds, the goes silent. The HomeKit app shows they are playing. I can use AirPlay from my phone, and it asks if I want to replace what is playing. The music from my phone will begin playing and continue as normal.

The HomePods are paired. Both play or don’t play, as detailed above.

Would appreciate your advice!

Totally not a good situation there. I’ve never done any troubleshooting on a HomePod, but I looked up an knowledge base article on Apple’s webpage: https://support.apple.com/en-us/HT208744

Here it says:

  • If your music stops playing unexpectedly, use your device or Siri to start playing music again. In some situations, the Home app might be using your HomePod or Apple TV as the audio source to stream music from online (even if your HomePod or Apple TV isn’t currently playing music). Using Siri on that device or performing another task might cause playback to stop everywhere. You can also use an iOS device or computer with iTunes as a hub to manually stream music instead.