I now have 27 apps stuck unable to update. Problem might be because back in the dark ages I stupidly created one apple ID for apps and the other for music. It used to cause problems but not recently. But in the past few weeks some of my apps are stuck while others have updated. Even though I am signed into iCloud with my me.com Apple ID it asks for the password for my gmail.com apple ID. Even when entered correctly I get a “verification Failed This action Cannot Be Completed.”
I know I can delete and re-download but some apps have data I don’t want to lose. I started to change my gmail.com password, but realized that this must be a new bug because I haven’t had any problems for years. Rebooting the iPad made no difference. I also don’t have this problem on my iPhone XS.
Apple care had not seen this before and couldn’t suggest anything other than deleting and downloading again or changing my password. But I can’t understand why that would work when my current password doesn’t. When I tried to update it to the same password it wouldn’t let me because I was already using it.
Has anyone else seen this problem? Has any one any other suggestions?