iCloud SMTP server down?

Tech Support
1

I am having trouble with my trusty iCloud email account.
For a while I occasinally on my iPhone receive the message “Cannot send email user name and password” is incorrect. Witch is not true! I am able ot receive email and can log into my iCloud account with the same user ID and Password.
Untill now I have blamed it on a poor internet connection.

However today the Mail app on my MB Pro started to act up. Turns out the outgoing mail server is off line.

I have reset my password, removed the iCloud account form iPhone and MB Pro. Deleted the Mail app database, restarted the units etc etc to no avail.

When I ping the outgoing mail server or the IP address associated with that I receive no reply.

This is happening at at two different locations both using the same ISP (Cox)

Anyone else having trouble with the outgoing mail on iCloud?

2

You can always check https://www.apple.com/support/systemstatus/

Looks fine at the moment

3

I did can you ping:

smtp.mail.me.com

Or one or both of these ip addresses?

17.178.97.68, 17.56.136.170

4

None of the three are responding for me, using iSat as ISP in South Africa, and same result using VPN from southern California.

1 Like
5

I just spend a long time with Apple support and learned that there are issues with iCloud but they haven’t updates the website yet…:face_with_symbols_over_mouth: