I’ve just started a new job, so I’m firmly back in the Microsoft world (for work), and am finding Outlook to be surprisingly great when integrated with M365 backend. It does waste a pile of screen space with stupid elements that aren’t required, it also doesn’t go out of its way yet to use AI to help sort email very well (the Focused & Other mailbox options are limiting these days). It does offer great categorization, calendar experience and is quite performant.
My personal email, still using Spark, that is getting a bit of a tidy up right now (TestFlight is looking good).
What I really want is for Apple to put a bit more love into the native mail/calendar/reminders apps on iOS. To make them a little more like the products Apple expects others to make, share sheets, cross app integrations (for example creating a reminder from email, Siri isn’t the answer), smart folders/ rules, bring calendar & scheduling features from calendar into mail.app etc. Nothing earth shattering, just quality of life features that really shouldn’t be hard.
My gut feeling is that Apple could really leap forward with AI enablement that better intersects with where people actually work. Apple Intelligence is really quite useful, and most of all free to use (I don’t value most of the services from Google or Microsoft to pay for top-ups) however is still too hidden in the background and something that I need to think about how to use. xOS 26 shows us that AI will be more useful, specifically with Shortcuts, however still doesn’t get AI to the masses.
Writing tools, hidden and difficult to engage
Image Playground, just too limited compared to others
Auto summary of e-mails, works well, but should be able to be enabled as default for specific recipients
Scanning of sending emails for errors by default, including attachment missing, wrong name, wrong greeting, no/wrong signature, missing words in sentences. All of this would be awesome (and really quite easy) yet Apple just doesn’t seem to get it.
And so much more.
I’m going to check out MailMaven, and still ponder the future backend of my private email. Currently a grandfathered Google Apps free service, however I could move to M365 or Apple without any additional costs due to the subscriptions that I need. To be honest, M365 is starting to make more sense…