My trusty old S510M is playing up, I think one of the rubber rollers has decayed to sticky putty and it is crumpling sheets. I was wondering whether the ScanSnap is still the best option for a home document scanner or whether there are any newer kids on the block. I have had issues with Fujitsu’s poor relationship with Mac customers, slow updating and eventual dropping of support for older models so would be not averse to a different solution.
I haven’t learned of a better one to be honest. I used for a while an Epson document scanner and the software was far, far worse. I’m still happy with my ix 500 but I would indeed like Fujitsu to get its act together.
Re “dropping support for older models” … turns out it was just a delay in providing the proper 64-bit software for older models. You can get this updated Scan Snap software from Fujitsu’s web site. Search this forum for much discussion and URLs.
Was it a delay or just getting their act together after backlash from users? Fujitsu’s communication surely made it seem like it was the latter; older models seemed dropped for good when Catalina shipped.
Who knows and how will we ever know. I don’t plan on dwelling on that. I bought a Brother scanner as I thought both my Fujitsu scanners were bricked … so much for my forecasting ability.