Keynote crashes when opening Powerpoint files

funkydan2 · July 30, 2019, 12:21pm

Since version 9.1 for MacOS, I think Keynote crashes whenever I open it by double-clicking on a powerpoint presentation. And the annoying thing is, after the crash re-starting Keynote can be very temperamental.

Has anyone else come across this?

I’m wondering if there’s some kind of cache/settings file or folder that I can delete to get Keynote to rebuild things? Or I delete keynote (not sure the best way to do that) and re-install from the MAS?

rms · July 30, 2019, 1:02pm

Could the problem be the PowerPoint file? Re-save it in PowerPoint then bring into Keynote?

funkydan2 · July 30, 2019, 9:25pm

I don’t think so, it’s any powerpoint file.

funkydan2 · July 31, 2019, 1:45am

At the moment the problem has been solved by deleting Keynote (using App Cleaner) and reinstalling from the App Store. Hopefully the problem’s gone for good.