M1 Max MacBook Pro(16') Frequent crash and reboot

zhanggui_wang · January 4, 2022, 6:45am

This problem occurs on two identically configured MacBook Pros in a row, usually when the computer crashes, dies, and reboots shortly after opening the lid and starting to use it.
And you get an almost identical panic log:

panic(cpu 1 caller 0xfffffe0023b2a688): busy timeout[0], (60s): ‘IOUserEthernetController’, ‘IOUserEthernetController’ @IOService.cpp:5521…

It happens two to three times a day when it is severe. I hope you can help me, thank you very much.

A similar question was found for your reference at:

Most questionable software.

parallels Desktop
surge

mina · January 4, 2022, 6:49pm

Care to share more information about your setup and the hardware attached to the computer?

aardy · January 4, 2022, 7:18pm

have you tried just using wireless or a different ethernet adapter?

zhanggui_wang · January 5, 2022, 3:21am

One of the error messages reported was as follows:

panic(cpu 1 caller 0xfffffe002ab02688): busy timeout[0], (60s): ‘IOUserEthernetController’, ‘IOUserEthernetController’ @IOService.cpp:5521
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 21C52
Kernel version: Darwin Kernel Version 21.2.0: Sun Nov 28 20:28:41 PST 2021; root:xnu-8019.61.5~1/RELEASE_ARM64_T6000
Fileset Kernelcache UUID: 88208EF24C07AA8B02CDA1369E036EBD
Kernel UUID: 2F4E22DC-64BE-3369-B574-0909F0571FA6
iBoot version: iBoot-7429.61.2
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x0000000022a8c000
KernelCache base: 0xfffffe0029a90000
Kernel slide: 0x00000000232b8000
Kernel text base: 0xfffffe002a2bc000
Kernel text exec slide: 0x00000000233a0000
Kernel text exec base: 0xfffffe002a3a4000
mach_absolute_time: 0x6004c583449
Epoch Time: sec usec
Boot : 0x61ce90c4 0x000e95bd
Sleep : 0x61d3b022 0x00097388
Wake : 0x61d3b033 0x00029cd0
Calendar: 0x61d3b077 0x0009e6bf

Zone info:
Foreign : 0xfffffe00322fc000 - 0xfffffe0032310000
Native : 0xfffffe1000128000 - 0xfffffe3000128000
Readonly : 0xfffffe14ccdf4000 - 0xfffffe1666788000
Metadata : 0xfffffe79e1c00000 - 0xfffffe79edb38000
Bitmaps : 0xfffffe79edb38000 - 0xfffffe79f9548000
CORE 0 PVH locks held: None
CORE 1 PVH locks held: None
CORE 2 PVH locks held: None
CORE 3 PVH locks held: None
CORE 4 PVH locks held: None
CORE 5 PVH locks held: None
CORE 6 PVH locks held: None
CORE 7 PVH locks held: None
CORE 8 PVH locks held: None
CORE 9 PVH locks held: None
CORE 0: PC=0xfffffe002a42af18, LR=0xfffffe002a42af18, FP=0xfffffe709c363ef0
CORE 1 is the one that panicked. Check the full backtrace for details.
CORE 2: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe709c753ef0
CORE 3: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe60fede3ef0
CORE 4: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe709c163ef0
CORE 5: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe6100aabef0
CORE 6: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe60febc3ef0
CORE 7: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe601e0dbef0
CORE 8: PC=0xfffffe002a42af1c, LR=0xfffffe002a42af18, FP=0xfffffe709359bef0
CORE 9: PC=0xfffffe002a42af18, LR=0xfffffe002a42af18, FP=0xfffffe60e7d13ef0
Panicked task 0xfffffe24ccebe6d0: 250 pages, 4 threads: pid 111: watchdogd
Panicked thread: 0xfffffe20018ad140, backtrace: 0xfffffe60fe96b490, tid: 3833238
lr: 0xfffffe002a3f64e4 fp: 0xfffffe60fe96b500
lr: 0xfffffe002a3f61b4 fp: 0xfffffe60fe96b570
lr: 0xfffffe002a536070 fp: 0xfffffe60fe96b590
lr: 0xfffffe002a52847c fp: 0xfffffe60fe96b610
lr: 0xfffffe002a525ecc fp: 0xfffffe60fe96b6d0
lr: 0xfffffe002a3ab7f8 fp: 0xfffffe60fe96b6e0
lr: 0xfffffe002a3f5e28 fp: 0xfffffe60fe96ba80
lr: 0xfffffe002a3f5e28 fp: 0xfffffe60fe96baf0
lr: 0xfffffe002ac0ba90 fp: 0xfffffe60fe96bb10
lr: 0xfffffe002ab02688 fp: 0xfffffe60fe96bbb0
lr: 0xfffffe002a4f9a40 fp: 0xfffffe60fe96bbe0
lr: 0xfffffe002a3fc818 fp: 0xfffffe60fe96bc80
lr: 0xfffffe002a3d3690 fp: 0xfffffe60fe96bcf0
lr: 0xfffffe002a3eb16c fp: 0xfffffe60fe96bd80
lr: 0xfffffe002a51b45c fp: 0xfffffe60fe96be50
lr: 0xfffffe002a526304 fp: 0xfffffe60fe96bf10
lr: 0xfffffe002a3ab7f8 fp: 0xfffffe60fe96bf20

last started kext at 547723380308: com.apple.iokit.SCSITaskUserClient 452.60.2 (addr 0xfffffe002a0d2eb0, size 2190)
loaded kexts:
com.apple.iokit.SCSITaskUserClient 452.60.2
com.apple.driver.AppleIntelI210Ethernet 2.3.1
com.apple.UVCService 1
com.apple.filesystems.autofs 3.0
com.apple.fileutil 20.036.15
com.apple.driver.AppleTopCaseHIDEventDriver 5020.1
com.apple.driver.AppleBiometricServices 1
com.apple.driver.CoreKDL 1
com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0
com.apple.driver.DiskImages.UDIFDiskImage 493.0.0
com.apple.driver.DiskImages.RAMBackingStore 493.0.0
com.apple.driver.DiskImages.FileBackingStore 493.0.0
com.apple.driver.BCMWLANFirmware4387.Hashstore 1
com.apple.filesystems.apfs 1933.61.1
com.apple.driver.SEPHibernation 1
com.apple.driver.AppleUSBDeviceNCM 5.0.0
com.apple.driver.AppleThunderboltIP 4.0.3
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.filesystems.lifs 1
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 582.60.2
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleSmartIO2 1
com.apple.driver.ApplePMP 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.AppleSN012776Amp 520.5
com.apple.driver.AppleCS42L84Audio 520.5
com.apple.driver.AppleT6000SOCTuner 1
com.apple.driver.AppleT6000CLPCv3 1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleALSColorSensor 1.0.0d1
com.apple.driver.AppleAOPVoiceTrigger 100.1
com.apple.driver.AppleDPDisplayTCON 1
com.apple.driver.ApplePMPFirmware 1
com.apple.driver.usb.AppleSynopsysUSB40XHCI 1
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.AppleAVD 416
com.apple.driver.AppleMCDP29XXUpdateSupport 1
com.apple.AGXG13X 187.59
com.apple.driver.AppleAVE2 520.21.1
com.apple.driver.AppleProResHW 126.2.0
com.apple.driver.AppleJPEGDriver 4.7.9
com.apple.driver.AppleSDXC 3.1.1
com.apple.driver.AppleSamsungSerial 1.0.0d1
com.apple.driver.AppleSerialShim 1
com.apple.driver.AppleMobileDispT600X-DCP 140.0
com.apple.driver.AppleM68Buttons 1.0.0d1
com.apple.driver.AppleT6001PMGR 1
com.apple.driver.AppleEventLogHandler 1
com.apple.driver.AppleS5L8960XNCO 1
com.apple.driver.AppleS8000AES 1
com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleInterruptControllerV2 1.0.0d1
com.apple.driver.AppleT8110DART 1
com.apple.driver.AppleBluetoothModule 1
com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
com.apple.driver.AppleS5L8920XPWM 1.0.0d1
com.apple.driver.AudioDMAController-T600x 100.51
com.apple.driver.AppleT6000DART 1
com.apple.driver.AppleSPIMC 1
com.apple.driver.AppleS5L8940XI2C 1.0.0d2
com.apple.driver.AppleT6000 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.usb.AppleUSBUserHCI 1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 126.60.3
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 402
com.apple.kec.InvalidateHmac 1
com.apple.kec.AppleEncryptedArchive 1
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.AppleThunderboltPCIUpAdapter 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 8.5.1
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 413.5
com.apple.iokit.IOAudioFamily 300.10
com.apple.vecLib.kext 1.2.0
com.apple.driver.driverkit.serial 6.0.0
com.apple.iokit.IOAVBFamily 1010.2
com.apple.plugin.IOgPTPPlugin 1000.11
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleHIDKeyboard 228
com.apple.driver.AppleActuatorDriver 5430.1
com.apple.driver.AppleMultitouchDriver 5430.1
com.apple.driver.AppleHSBluetoothDriver 5020.1
com.apple.driver.IOBluetoothHIDDriver 9.0.0
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.DiskImages.KernelBacked 493.0.0
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleTrustedAccessory 1
com.apple.iokit.AppleSEPGenericTransfer 1
com.apple.driver.AppleSEPHDCPManager 1.0.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4
com.apple.driver.AppleThunderboltDPInAdapter 8.5.1
com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1
com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1
com.apple.nke.ppp 1.9
com.apple.driver.AppleConvergedIPCOLYBTControl 1
com.apple.driver.AppleConvergedPCI 1
com.apple.driver.AppleBluetoothDebug 1
com.apple.driver.AppleHIDTransportSPI 5400.30
com.apple.driver.AppleHIDTransport 5400.30
com.apple.driver.AppleInputDeviceSupport 5400.30
com.apple.driver.AppleBSDKextStarter 3
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleBTM 1.0.1
com.apple.driver.AppleDCPDPTXProxy 1.0.0
com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0
com.apple.driver.DCPDPFamilyProxy 1
com.apple.driver.AppleCSEmbeddedAudio 520.5
com.apple.driver.ApplePassthroughPPM 3.0
com.apple.driver.AppleAOPAudio 102.2
com.apple.driver.AppleEmbeddedAudio 520.5
com.apple.iokit.AppleARMIISAudio 100.1
com.apple.driver.AppleUSBXDCIARM 1.0
com.apple.driver.AppleUSBXDCI 1.0
com.apple.iokit.IOUSBDeviceFamily 2.0.0
com.apple.driver.usb.AppleSynopsysUSBXHCI 1
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEmbeddedUSBHost 1
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleStockholmControl 1.0.0
com.apple.driver.AppleSPU 1
com.apple.driver.AppleDialogPMU 1.0.1
com.apple.driver.AppleSPMI 1.0.1
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleNANDConfigAccess 1.0.0
com.apple.driver.AppleHPM 3.4.4
com.apple.AGXFirmwareKextG13XRTBuddy 187.59
com.apple.AGXFirmwareKextRTBuddy64 187.59
com.apple.iokit.IOGPUFamily 35.11
com.apple.driver.DCPAVFamilyProxy 1
com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0
com.apple.iokit.IOMobileGraphicsFamily 343.0.0
com.apple.driver.AppleSART 1
com.apple.driver.AppleT6000TypeCPhy 1
com.apple.driver.AppleT8103TypeCPhy 1
com.apple.driver.AppleDCP 1
com.apple.driver.AppleFirmwareKit 1
com.apple.driver.ApplePMGR 1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleARMWatchdogTimer 1
com.apple.driver.AppleDisplayCrossbar 1.0.0
com.apple.iokit.IODisplayPortFamily 1.0.0
com.apple.driver.AppleTypeCPhy 1
com.apple.driver.AppleThunderboltNHI 7.2.8
com.apple.driver.AppleT6000PCIeC 1
com.apple.iokit.IOThunderboltFamily 9.3.3
com.apple.driver.ApplePIODMA 1
com.apple.driver.AppleT600xPCIe 1
com.apple.driver.AppleMultiFunctionManager 1
com.apple.driver.AppleBluetoothDebugService 1
com.apple.driver.AppleBCMWLANCore 1.0.0
com.apple.iokit.IO80211Family 1200.12.2b1
com.apple.driver.IOImageLoader 1.0.0
com.apple.driver.AppleOLYHAL 1
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleEmbeddedPCIE 1
com.apple.driver.AppleMCA2-T600x 600.95
com.apple.driver.AppleEmbeddedAudioLibs 100.9.1
com.apple.driver.AppleFirmwareUpdateKext 1
com.apple.driver.AppleH13CameraInterface 4.87.0
com.apple.driver.AppleH10PearlCameraInterface 17.0.3
com.apple.driver.AppleGPIOICController 1.0.2
com.apple.driver.AppleFireStormErrorHandler 1
com.apple.driver.AppleMobileApNonce 1
com.apple.iokit.IOTimeSyncFamily 1000.11
com.apple.driver.DiskImages 493.0.0
com.apple.iokit.IOGraphicsFamily 593
com.apple.iokit.IOBluetoothSerialManager 9.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerTransport 9.0.0
com.apple.driver.IOBluetoothHostControllerPCIeTransport 9.0.0
com.apple.iokit.IOBluetoothFamily 9.0.0
com.apple.driver.FairPlayIOKit 68.13.1
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 9.0.0
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSEPKeyStore 2
com.apple.driver.AppleUSBTDM 532.40.7
com.apple.iokit.IOUSBMassStorageDriver 209.40.6
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOSCSIBlockCommandsDevice 452.60.2
com.apple.iokit.IOSCSIArchitectureModelFamily 452.60.2
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com.apple.driver.AppleEmbeddedTempSensor 1.0.0
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com.apple.iokit.IOAccessoryManager 1.0.0
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1.0
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.AppleA7IOP 1.0.2
com.apple.driver.IOSlaveProcessor 1
com.apple.driver.AppleBiometricSensor 2
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.CoreAnalyticsFamily 1
com.apple.driver.AppleANELoadBalancer 5.34.2
com.apple.driver.AppleH11ANEInterface 5.34.0
com.apple.AUC 1.0
com.apple.iokit.IOAVFamily 1.0.0
com.apple.iokit.IOHDCPFamily 1.0.0
com.apple.iokit.IOCECFamily 1
com.apple.iokit.IOAudio2Family 1.0
com.apple.driver.AppleIISController 100.1
com.apple.driver.AppleAudioClockLibs 100.9.1
com.apple.driver.AppleM2ScalerCSCDriver 265.0.0
com.apple.iokit.IOSurface 302.9
com.apple.driver.IODARTFamily 1
com.apple.security.quarantine 4
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.security.AppleImage4 4.2.0
com.apple.kext.CoreTrust 1
com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1
com.apple.driver.AppleARMPlatform 1.0.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOReportFamily 47
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 12.0

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zhanggui_wang · January 6, 2022, 3:27am

M1 Max 10 core CUP, 24 core GPU, 32 Memory.

mina · January 6, 2022, 4:47am

Are you connecting it to any devices like docks or something?

zhanggui_wang · January 6, 2022, 4:52am

No link to docks and crashes when not connected to power

mina · January 6, 2022, 5:30am

Ok! That’s odd, so you are saying both computers have the same issue? Then it’s a software issue most probably. Did you try to clean install one of them?

zhanggui_wang · January 6, 2022, 5:32am

Your conclusion should be correct, it is a software problem, I currently suspect that the software “parallels Desktop” is causing the “network I/O” problem, I have uninstalled this software for more than a day now and no crash has occurred yet, I am still watching

aardy · January 6, 2022, 9:15am

I have parallels installed since day one and no issues at all with crashes.

zhanggui_wang · January 6, 2022, 11:31am

Thanks for the reply, are you also using parallels on the M1 Max chip? And is it running all the time?

aardy · January 6, 2022, 11:54am

M1 Max, 32 Core GPU, 32GB RAM.
Parallels 17.1.1 running Windows 11 and is pretty much all the time as that’s where I need to test some development work.

zhanggui_wang · January 6, 2022, 12:19pm

Thanks, I need to keep watching (have uninstalled parallels for now)