A friend asked for my assistance in finding a software solution to help manage a brick and mortar store along with several e-commerce platforms including Shopify, eBay, and Amazon.
Here’s what he said:
We are experiencing pretty good growth since opening the B&M. Unfortunately, it’s exposing just how much we need a central tool to manage everything. Hoping somebody here has found something like what we need.
Specifically, we need to:
Store data, not just files, but related information. For instance, when we update our store hours, we need to change them online in various places (list of places), plus update the printed hours at the front of the store (use the correct template, don’t make your own) and post social media updates (where do we post, what should those posts look like?)
Assign tasks to team members with reminders. All of this needs to be shareable with role-based permissions. We tried Click-Up, but can’t seem to find the sweet spot between usability and customization. In short, it’s not “the tool”. Ideally, we would be able to create and assign checklists to particular team members or roles.
We’re perfectly fine with paying for a solution. Google Drive and Google Apps only get us so far before it becomes a hassle - "where did we put that last year? Was it in Drive, Keep, Gmail, somewhere else?
It has to be mobile compatible. Who doesn’t do everything on their phone now?
I’m sure we need better processes, but (too many) tools are a limiting factor at the moment
Any suggestions that I can pass on greatly appreciated.