Yes actually Oliver has incredible patience. If you look at their forum, there are some people that just give them a very negative thrashing and he diffuses the situation and focuses on work on resolution of the problems.
I am enjoying playing around with this software. One nice option is the ability to both highlight and take notes on web pages.
The software is still having some growing pains so I would not totally rely on it for critical data but it is actively being worked on and getter more stable and reliable during each week.