MS Word not working after Catalina upgrade

I upgraded my 13-inch 2017 Macbook Pro to Catalina last night. Today MS Word doesn’t work. I have an Office 365 subscription and checked that I am using the most current version - no updates available. It doesn’t matter whether I launch Word itself or double-click a Word doc - Word opens momentarily and then I get this:

There was a problem with Microsoft Word and your recent work might be lost. We apologize for the inconvenience.

I have tried a few things. First I did everything recommended on this page:

None of that worked. Then I uninstalled all MS Office programs and reinstalled them. No help.

I’m in crisis because I depend on MS Word to make my living. Can anyone offer any advice?

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I had sth similar and the trick with the library ( helped.

You can also look at this:

Thanks for the suggestions. No help unfortunately. The problem still occurs when I boot in Safe Mode; the problem also still occurs after moving the folder from the Containers folder to the Desktop.

I haven’t upgraded yet, and so have not experienced this issue. Have you tried using a different user account on your Mac (making a new one if necessary). This may resolve issues that are due to corrupt files in user configuration.

1 Like - Microsoft support page for Catalina. One issue so far, Excel opening upside down and backwards, a recurrence of an issue reported in 2017. Yikes!

I’ve upgraded and am not experiencing this issue - one difference is that I’m on slow insiders build which is newer. Version is 16.30

Maybe you can try that?

I have also upgraded and not had a problem on my 2018 MacMini or my 2013 MacBook Pro. I have Office 365 and running version 16.29.1 (19091700) for Excel and Word,

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Have you tried install from the App Store as well to see if that helps?

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Also on 16.29.1 without Word or Excel issues here. I would suggest Microsoft support.

One issue I have noted is Teams having trouble with document uploads. For some reason the Teams is not asking the OS for permissions to access folders I think.

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Yes this is tough @ChrisClark5000 . I will state the obvious and ask have you checked “permissions” that they are set right and the information on licences etc. is correct? I think Word has to have permissions set right? I have used Libre Office in an emergency before. It worked fine and is free. However it is not always possible or advisable for security and other reasons I know. I think @Diane is on the same lines. Make sure all the ‘obvious’ things are in order, if you have already done that of course this will be slightly irritating. I have found permissions very tricky now that sandboxing is becomeing more vigourous?

Yeah sometimes it is actual glitches or bugs; sometimes it is just that permissions are not set right and user names etc. are not lined up. I now use Libre Office mind you. I know I am lucky though to be able to do that.

I had this same issue. What solved it for me was uninstalling the WordRake plug-in I had installed in MS Word. Once I did that, I had no problems.

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In a pinch you may also use the in-browser version of word as well.