Is anyone familiar with the following image? My Dad gets this randomly during playback of music on iPhone SE running 12.1. When it happens, he can swipe up but it only gives you the usual things including play and stop music but no way to get back to playlists etc. This particular screen seems to only come up when playing playlists that he’s synced on the device. He can get to the control center from this screen but not back to itunes.
I’ve used Plex for so long that I’m a little unfamiliar with more current versions of iTunes playback interface on iOS devices.
Any thoughts would be appreciated!