Does anyone know if there’s supposed to be an animation when iPhone 15 Pro is placed in the official Apple Silicone MagSafe case (seller is Amazon AU)?
Tried both with the phone screen locked and unlocked. But there’s no animation.
I do see the animation at 4:11 timeframe in this video for example:
https://youtu.be/8qMAGm3dhwM?t=251.
Is it possible that I have it disabled in iOS settings somewhere or something wrong with the case I received?
AFAIK, this cannot be disabled in settings. The animation is usually there for me, but perhaps in one of the ten times I’ve put the case on it skips the animation for some reason.
There’s also a small chance you won’t see the animation if the OS is not up to date, as these custom colours get rolled out with iOS updates when new cases are released, but all the current colours should have been included in the past couple of updates now.
Have you tried rebooting the iPhone (yeah, I know)? I wouldn’t worry too much if the case is otherwise working (and MagSafe works).
Does not work even after restarting.
Spoke with Apple customer care and was told the case could either be defective or counterfeit.
Initiated a return at Amazon and ordered another one on Apple site.
I’d bet it’s counterfeit.