Passkeys and 1Password in conflict with Apple Passwords in Safari

Tech Support
1

Our family used 1Password for authentication. On my machine, Safari accepts passkeys from 1Password. On my wife’s machine, Apple Passwords pops up a dialog saying that we don’t have any passkeys stored. This is true but useless.

We’re both running MacOS 26.5, 1Password 8.12.21

  1. Visit a site for which we have a passkey

  2. 1Password displays it’s dialog - if you’re quick and click 1Password works

  3. …if you’re slow Apple Passwords displays it’s dialog

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  4. …if I click cancel the 1Password passkeys are ignored

FWIW it works in Chrome

System settings:

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Safari settings:

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The settings on our two machines are the same, as far as the ones illustrated here. What am I missing as a difference between our two machines? Why does my Safari work and hers appears to have a gremlin?

The irony? I’m one who has too much cruft on their computer. If there were going to be a problem it would be the other way around.

1 Like
2

In the System Settings, don’t you want it to say “1Password” instead of “Passwords”?

2 Likes
3

Does your wife have the 1Password Safari extension installed and is she logged in?

1 Like
4

She has the extension and is logged in. Again, if you’re quick the 1Password passkeys appear before the Apple Passwords dialogue, so you can beat the Apple Passwords mess.

5

I tried that and no luck, it’s fixed. It’s also the same on my machine.

6

Isn’t that normal behavior?

(I have your wife’s Mac’s behavior on my Mac)

7

I have the same problem on Mac iPhone iPad in 1Password

8

Maybe the new (beta) native autofill functionality that @polemarxos informed us about might help here?

1 Like
9

I’m on the beta and so far nothing has changed. I’m an optimist, perhaps, maybe, some day.