Problems with iPadOS 17.7.7

Hello,

there are serious problems with the iPad 17.7.7 update (maybe also iOS?) which was released yesterday.

Two threads from the Apple Community:
https://discussions.apple.com/thread/256059442
https://discussions.apple.com/thread/256059474

I wonder why was it not found during the beta period.

Better to not to install it now. And to wait for an update for this update.

Greetings,
Claus

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I experienced that with the RC and reported it to Apple.

Unfortunately the final version has the same build number as the RC, so they did not fix this.

Also very annoying: compact tabs are missing in Safari (and it indeed loses its state; the initial tab page always resets to default settings)

PS: I now added the links you shared to all (3) feedback issues that I submitted on iPadOS 17.7.7 RC

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@clausimausi Out of curiosity: do you use Advanced Data Protection for iCloud? (I do)

@clausimausi Out of curiosity: do you use Advanced Data Protection for iCloud? (I do)

@rob: No, I do not use this feature.

Hmm, why is Apple still offering this update if it makes such troubles?
(Well, I guess it is still available, no info that this update has been withdrawn).

Because it also contains 28 security updates?

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No. These fixes do not help if the iPad/many apps is/are not really useable anymore.
You can check the posts in the Apple Community and see that many users can not use their device anymore in the way they were used to (for more than just streaming or little of browsing); and here the Favourites for Safari are lost because of this bug).
Ergo: Apple should take 17.7.7 from their servers and offer a 17.7.8.

I agree that Apple needs to fix their problems as fast as possible, but if my devices are compromised I can’t, and won’t, use them at all. Security is more important than any app. I wouldn’t want them to pull the updates until they have a fix.

It’s hard to compare Apple and Microsoft these days, but Apple patched around 800 vulnerabilities in 2024. And so far iOS/iPadOS 18 alone has contained 265 security patches.

Apple devices may be more secure than Windows PCs but the days when we didn’t have to worry just as much about security are in the past.

@WayneG : Ok, I installed the update → 28 security fixes installed (thats great and needed).
But also installed a bug which makes the iPad not usable (using 2, 3 TV apps only at the moment). Nobody knows exactly which side effects this bug has - I am afraid that the settings for many apps are lost. Lost! People also work with their device (= iPad) - but they can not get done their work now, because of this bug!

Great, I have an iPad and I can not use it like before the update - but with 28 security fixes!

I would have preferred to wait for a few more days to get the 28 security fixes - and to get a bug-free 17.7.7. Apple knew about this bug in this update because it existed already in the RC and users reported this. And, first of all, Apple has to test and find this major bug in-house before releasing it as a beta or RC (because it is not just a small bug in e.g. Notes or Weather).

I do not think/care about Windows and their patches. I use a Mac and Apple devices.

Out of curiosity I tried to downgrade to iPadOS 17.7.6 while Apple still signs it.

Can’t recommend it:

  • “Update” (downgrade) to iPadOS 17.7.6 fails (and reboots with iPadOS 17.7.7)
  • “Update” (downgrade) to iPadOS 17.7.6 in Recovery Mode fails (and reboots with iPadOS 17.7.7)
  • “Update” (downgrade) to iPadOS 17.7.6 in DFU Mode works, but wipes the device
  • iCloud restore (backup was with iPadOS 17.7.7) restored apps in the same broken state as 17.7.7: many settings lost
  • local iPadOS 17.7.6 backup restore using iMazing worked, but:
    • Touch ID needs to be configured again
    • Apple Pay cards need to be verified again
    • TestFlight apps all need to be manually installed because the restore installs the App Store versions
    • Secure apps (banking, credit card, government) detect a Touch ID change and don’t work with the old passcode; I probably have to install/activate them all from scratch.
    • Many apps lost their (IAP) purchased state; I had to restore purchases in each of them to get back the functionality I already paid for.

And even then I end up with an insecure device, so I hope Apple releases a second build of iPadOS 17.7.7 (or 17.7.8) real soon!

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I am afraid that the settings for all apps which were used with 17.7.7 are deleted/reset to “zero”.

I really do NOT understand how this updates could have been published without testing. Apple received the information that the RC had this problem already.

And I even more do NOT understand why Apple still offers the update (well, I have not read that it was taken offline, so I assume it is still available for updating the iPadOS).

They stopped signing it for my device last night:

(They only sign iPadOS 17.7.6 now for my device)

I received a push notification about it (from ipsw.me) that Apple stopped signing 17.7.7 for 6 devices, so probably all affected models?

This means Apple is aware of (the severity of) the issue. Hopefully they will now fix it soon!

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At last – Apple decided to take it offline!

Also here, Apple is (at last) aware of this problem.
https://developer.apple.com/forums/thread/784443

A DTS Engineer (from Apple) writes:

I don’t have any concrete info to share right now, but I just wanted to make a quick post to let folks know that:

  • We’re aware of this issue.
  • We’ll update this thread once we know more.

Share and Enjoy

Well, “share” - yes! But “enjoy”? Is not so easy at the moment …

Not just “any” person; it’s Quinn “The Eskimo!” himself!

(I have read many posts from him when I was developing iOS apps)

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“Share and Enjoy’ is the company motto of the hugely successful Sirius Cybernetics Corporation Complaints Division, which now covers the major land masses of three medium-sized planets and is the only part of the Corporation to have shown a consistent profit in recent years.
The motto stands-- or rather stood-- in three mile high illuminated letters near the Complaints Department spaceport on Eadrax. Unfortunately its weight was such that shortly after it was erected, the ground beneath the letters caved in and they dropped for nearly half their length through the offices of many talented young Complaints executives-- now deceased.
The protruding upper halves of the letters now appear, in the local language, to read “Go stick your head in a pig,” and are no longer illuminated, except at times of special celebration.”

― Douglas Adams

3 Likes

They now also removed it for download:

I read, I think it must have been in a post in the Apple Community, that Apple works on a fix (they must, nothing else would be acceptable). But it might not be a regular update. Hmmm, what else could it be? A “silent” update?

Anyway, I hope the bug just blocked reading and/or writing of settings for apps. And, the other hope is, that all settings still exist, untouched like they were in iPadOS 17.7.6. It is already a disaster for many users (being not able to use many apps).

What I “learned” (but know already for many years) from this lesson: Just wait a few days with installing updates - no matter how long it was in public beta.

(Haven’t tried it yet, but might later tonight?)

Installed. First impression: OK (but I downgraded to iPadOS 17.7.6 last week and restored a backup).

@clausimausi Please post your experience when you’re ready to upgrade. I hope your settings will be back!