Some, but not all, of my Slack notifications on MacOS Big Sur simply say “New message” instead of displaying a message preview. I’ve tried to find a cause in the layers of Slack and Mac notification preferences and possible customizations, but haven’t yet found one. Any ideas to share?
I may know the culprit.
Do you have the ‘Show previews’ for Slack notifications set to ‘never’?
If so, it will only show you “New message from <sender>” without message preview.
if you just re-set the notification preference, a neat way to test is to ask Slack bot to
/remind for redundant stuff a minute from your current time.
e.g. in your personal channel, send message
/remind me "lol" 02:54 if it is currently 02:53 for you.
No joy for me (mine is set to “always”), but a great tip regardless.
Is “Include a preview of the message in each notification” in Slack preference also set as checked?
(found an even neater way to test notifications, just smash that “Show an Example” button )
I’ve used that test before! And yes, it’s checked…but oddly, it’s checked and greyed out (which has not always been the case). A clue, perhaps?
I’m going to also start paying better attention to which notifications only have the “New message” text. It’s not all of them, and likely not even the majority.
definitely a progress. AFAIK, that option only greyed out when you set ‘Notify me about…’ as ‘Never’. When I test the ‘Never’ option, Slack still triggers proper notification if I smash the test button.
That’s all from me for now. Will follow-up when I’ve got other ideas. Hope you solve it sooner!