Hi all,
I’m finding in Windows my studio display’s mic cuts out after some time randomly. I’ve rebooted, am on the latest firmware, etc.
One thing I have found is that if I go into the Audio settings and disable the Studio Display Mic, then re-enable it comes back (even mid teams video call).
Camera and speakers work fine, just the mic.
Any ideas? Could this be a cable issue? Or anything else I could try?
Regards,
Simon
I would suggest that if software has an impact on this (Turning it off and on again in software) then it’s unlikely to be a hardware problem.
How does this work with a Mac?
I have no issues with the microphone in teams with the macOS version.
As @aardy said, I’ve not had any issues on MacOS in teams either.
Welcome to the forum, @Simon_Pickard! Hopeful folks here can help resolve this.
Try this just in case it works: Microsoft Teams > Preferences > Devices > Automatically adjust mic sensitivity: set to off it not already.
A general troubleshooting procedure for the Studio Display is to re-boot it. Disconnect from power outlet, wait 1 minute then reconnect the power cord to the wall power outlet (or power strip).
Yep, first thing I tried, didn’t solve it sadly.
Thanks, tried this, but didn’t help.
It feels more like a random device disconnection issue.
I’m also having this exact same issue. Only the mic cuts out randomly during a Teams call. If I goes to Sound Settings and click on Don’t Allow and then Allow on the Mic, it starts to work again.
Did you find the solution to your issue?