I find the support here way better than what you find on Apple’s site.
In recent months this site has shown up on the first page of my Google search results two or three times. I wouldn’t be surprised if traffic coming here increases in the near future.
This is interesting. I’m guessing that the moderation work is significant, and given the seemingly-common misconception that Apple is responsible for addressing requests it might be a net negative for the company overall.
If they stay aggressive about bug fixes and such, that might be a better use of their resources.
I find it a shame. With DDG or Brave Search I often found the official Apple forums. Unfortunately, the answers weren’t always helpful, but at least they tried.
The answers are always uninstall/reinstall, or reset your device.