This is what they sent me…
Thank you for contacting LeapFrog Customer Support.
To uninstall the LeapFrog Connect application from your Mac, please download the LeapFrog Customer Service Utility found here:
- Select the option " Uninstall LeapFrog Connect "
- Select the uninstall type labeled " Complete. … Like it was never there. " and click ok.
- When the uninstall process is complete, reboot your Mac.
- Download the latest LeapFrog Connect installer for your device at LeapFrog.com/Connect
- Install the LeapFrog Connect software application.
- Connect and power on your LeapFrog device
If you have any further concerns, please let us know.
LeapFrog Customer Support.