As far as I’m concerned this is a serious problem. If you buy the new printer that ScanSnap Home was designed for (the iX1500) you get licenses for 5 computers. And you can buy more licenses. But if you are upgrading the software for an existing scanner you only get one license and do not have a way to buy more. This is a major disaster and I expect that David Sparks might have enough clout to get something done (he’s effectively sold lots of these scanners with the potential to sell many more) if he wanted too.
I’ve had enough peripherals render themselves useless with OS changes over the years (I’ve had home computers for 39 years and used computers for over a decade more) and don’t feel manufacturers have an obligation to support their hardware beyond whatever the current OS is. I’d just be happy if they sold additional licenses. If someone is to “blame” in this case it’s really Apple for dropping 32 bit support. Is that really necessary? Microsoft hasn’t done that.