I’ve just unboxed a three pack of Eero Pros. I was hoping to replace my old AirPort Extreme and solve a couple of dead spot issues we have in the house.
I’m with BT in the UK and currently have a BT Open Reach modem with a DSL cable and a Lan cable that goes into the AirPort Extreme. I’ve tried everything I can think of to try and get this working, even had a support call with Eero who told me the Eero should only require one cable going into the Eero.
Eventually went to Amazon to start looking through some of the reviews for help and found this:
“Most UK ISPs use PPPoE to authenticate users to their network, this is commonly used by DSL which if you have an OpenReach connection you will be using. Eero does not support PPPoE, which means you need to place it behind another router which leads to issues with NAT (the translation that a router carries out between public (Internet) and private (Home Network) addresses)”.
Sure enough if I plug the first Eero into the AirPort Extreme I’m able to set up the Eero. Although this seems super messy and defeats the object of replacing the Airport Extreme.
Could there be something I’m missing?